Amy Osenton

Payroll Administrator

My experience

I had previously worked in managerial roles in the service and hospital sector, but the long hours and shifts were not conducive to our expanding family.  So, in October 2018, through the CIPP, I gained my Payroll Technician certificate, and from here I went to work for my mother-in-law, who ran a small payroll bureau. The majority of our clients were either self-employed or charities and required guidance and support in areas such as auto-enrollment, holiday accrual, and SSP. My hospitality background taught me the importance of understanding your customers and their expectations; this really helped when trying to explain complex calculations or HMRC guidance, which can be very convoluted at times. In January 2021 I joined a small accountancy firm that offered payroll services. I felt this was the right move in my career and an opportunity to work with a small team and other professionals.

Describe what you do at Whitley Stimpson

Working with the payroll team to complete accurate and on-time payrolls for our clients.

Why Whitley Stimpson?

I joined in November 2022. I was looking to become part of a bigger team and further my payroll knowledge. Whitley Stimpson has a very good reputation for creating opportunities for professional growth.

What matters to you?

My family life; working somewhere that offers the flexibility to be there for my children and, if I am lucky enough, some time for myself. Alongside my busy family life, it is important for me to work somewhere that values their employees and offers training opportunities in a friendly and supportive environment.